We have an opportunity available for a Full Time Cashier. Read below and please share!z
Responsibilities associated with performing the job:
FULL TIME-CASHIER
Job Summary:
- Provide high quality service to in-store customers by listening to their requirements and suggesting product alternatives to provide solutions.
- Cover the front counter, processing in-store customer transactions.
- Replenish the store displays with product from warehouses, according to IM15 reports.
- Handle the movement and display of product from the Receiving area to the Store or Warehouse, as appropriate, according to BRANT standards.
- Assist other BRANT staff, as directed by supervisor.
- Skills / Knowledge / Experience required while performing the job:
- Minimum of grade 12 education.
- Point of Sale experience is preferred
- Warehouse and office supplies retail experience preferred
- Working knowledge of warehouse and store shelf locations for office supplies
- Basic computer knowledge including internet, e-mail and inventory management
- Excellent communication skills
- Work as a flexible and courteous team player
- Self-motivated, friendly and outgoing
- Bondable
General
- Develop knowledge of products locations within the store and warehouses to assist customers on all office and technology products offered at Brant
- Focus on customer service by listening, selling, interpreting, consulting customers regarding products and services
- Provide high level support in technical, janitorial, breakroom and general office products.
- Dealing with irate and concerned customers from time to time in an empathetic manner and reporting such incidents to a manager
- Maintain clean sidewalk including shoveling and debris removal
- Wear the Brant uniform daily
- Performing the job with concern to health and safety at all times
- Act in backup roles for, Picker, Warehouse replenishment, Packer and Receiver as directed by Retail Manager
- Provide backup for customer service by phone and in person as required
- Retail Front Counter
- Focus on customer service by listening, selling, interpreting, consulting customers regarding products and services
- Accurately entering sales transactions at the counter into our computer system in a courteous manner
- Accurate cash and credit card transaction
- Assisting with monthly sales displays and signage
- Answering incoming telephone calls when required, especially after 5 pm and on Saturdays.
- handling customer returns, exchanges and defective product
- Provide retail sales support by unloading carts of products that come from receiving and displaying them in the store
- Reviews IM15 reports weekly, stocks retail store appropriately, makes any required revisions to shelf labels and bin location data.
- Maintain copies of admin forms
Store replenishment
- Provide high level of product knowledge and inventory support with a focus on managing carts of products from Receiving by displaying them in the store.
- Ensures that product manifest ie. Receiver sheets are followed closely when stocking products in store.
- Responsible for researching, organizing and implementing monthly sales displays and signage as per Retail Manager’s retail plan summary.
- All other duties as required, including re-working store sections and flyer display set ups
- Put away products on return carts
- Responsibilities associated with performing the job:
- Check with Retail manager upon arrival for shift to see which tasks require attention.
- Focus on transfer of product from Receiving area to ensure carts are available for re-filling in a timely manner, and focus on in-store customer service and processing transactions
- Refer to the current Store floor plan and Pointforce computer software to properly identify location of products
- Display product in the store according to BRANT standards
- Check and tidy store shelves, list product required from the warehouse to replenish displays, and report lack of product availability to Retail Manager, according to BRANT standards
- Accurately enter sales transactions, perform cash and payment card transactions accurately
- Deal pleasantly with Customers and call on staff for additional customer service help as needed
- Work according to Health & Safety standards at all time
- Wear the BRANT uniform daily
- All other duties as required
Physical Effort required while performing the job:
- Manual dexterity as it relates to computer operation and handling of products
- Continuous walking, bending, twisting, standing, and retrieval and placement of product
- Lifting up to 50 lbs.
- Mental Effort required performing the job:
- Requires ability to memorize product locations within the store and warehouses, and ability to use PointForce software as it relates to inventory management and pricing data entry changes
- Requires concentration during computer work for accuracy
- Attention to product details is critical when stocking retail shelves.
- Requires concentration on accurate product codes and store and warehouse product locations
- Listening and attentiveness when dealing with co-workers and customers
- Working Conditions while performing the Job:
- Works in a climate-controlled retail store & warehouse
- Little or no exposure to disagreeable elements
- Works with interruptions
Training
- Must complete the following online courses and keep updated as required: WHMIS Online Course, Accessibility Training for Customer Service, Health & Safety at Work, Violence and Harassment in the Workplace
- Required to attend trade-shows, monthly office supply meetings and sales representative seminars
Please respond to kburley@brantbasics.com